To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Due to high shipping costs and inventory management, there is a 20% restocking and order processing fee for all returns of physical products. Please ensure that you are certain of your selections before making payment. Contact us at JoeRotella@OharaIkebanaColumbus.com within 14 days of receiving your order to discuss a possible return.
